TERMS & CONDITIONS:
New, uninstalled products in resalable condition with original packaging may be returned for a full refund excluding shipping and handling charges for up to 4 months from date of invoice and not returnable thereafter. Refunds will not be issued for installed, damaged or incomplete parts. Custom, special order or used parts are not returnable. Used hydraulic parts are not returnable. Given the high cost of international postage, there will be no returns on overseas orders.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, please mail your product to:
59 N Harbor St
Branford, CT 06405
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We offer a number of different shipping options, the cost and included features vary from option to option.
First Class International - Does not include insurance and is only trackable when shipping to certain countries. If you require tracking for your order, please confirm it is included before you finalize your order or choose an alternate shipping option that explicitly includes tracking.
We regret that we cannot refund postage should you have an issue with an international order as it is beyond our control.